Terms of Service and User Agreement
- Acceptance of Terms:
- By accessing the Nilgiri Greens website or making a purchase, the user agrees to be bound by the terms and conditions set out.
- Product Information:
- Descriptions, prices, and availability of products (tea types, accessories, etc.) are provided. Nilgiri Greens may update these details without prior notice.
- Order & Payment Terms:
- Customers can place orders through the Nilgiri Greens website, and payment must be made using accepted methods (credit/debit cards, PayPal, etc.).
- The company will process payments and reserve the right to reject or cancel orders for reasons such as availability issues or fraud.
- Shipping & Delivery:
- Nilgiri Greens outlines the shipping process, including estimated delivery times and costs.
- It may have terms about delays, international shipping restrictions, or handling of damaged goods during transit.
- Returns & Refunds:
- Policies on returns, exchanges, or refunds will be stated. This often includes a time frame within which returns must be made (e.g., within 3-5 business days).
- Products like opened tea may not be eligible for returns due to hygiene reasons.
- Privacy & Data Security:
- Information about how customer data is collected, stored, and used. This includes personal details and payment information, with assurances of security.
- Intellectual Property:
- Content on the Nilgiri Greens website, such as images, logos, and descriptions, is usually protected by copyright, and users are prohibited from using them without permission.
- Limitation of Liability:
- Nilgiri Greens may not be held responsible for any indirect, consequential, or punitive damages resulting from using its products or services.
- Governing Law & Dispute Resolution:
- These terms are governed by local laws, and any disputes are typically resolved through arbitration or in a designated legal venue.
- Changes to Terms:
- Nilgiri Greens may update its terms and conditions at any time, and users will be notified of any changes, which they must accept to continue using the services.